Who we are
Our website address is: http://rkgroupss.com.
We are an online store specializing in electronics, office supplies, printers, and tech gadgets. Your privacy is important to us, and we are committed to protecting the personal information you share with us
What Information We Collect
When you visit our site or make a purchase, we collect the following data:
Personal Information: Name, email address, phone number, shipping address, and payment details.
Non-Personal Information: Browser type, device information, IP address, and browsing behavior.
How We Use Your Data
We use your personal data for the following purposes:
- Order Processing: To complete your purchase, process payments, and deliver your products.
- Customer Support: To respond to inquiries, manage returns or exchanges, and assist with any issues you encounter.
- Marketing Communications: If you have opted in, we may send you promotional emails, including exclusive discounts, offers, and product updates. You can opt-out of these emails at any time.
- Abandoned Cart Reminders: If you add items to your cart but don’t complete your purchase, we may send you a reminder email to help you finish your transaction.
We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers who help us run our business, such as payment processors, shipping companies, and email marketing platforms.
Cookies
We use cookies to enhance your shopping experience. Cookies allow us to remember your preferences, items in your cart, and login details. You can manage cookie preferences in your browser settings. Cookies help us:
- Keep track of your cart
- Provide personalized product recommendations
- Analyze website traffic and user behavior
Third-Party Services and Embedded Content
Our website may contain embedded content, such as videos, images, or product reviews. These third-party services may collect data about you and track your interactions with embedded content, especially if you have an account with them (e.g., YouTube or social media platforms).
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Data Retention
We retain personal data for as long as necessary to complete transactions, provide customer support, and comply with legal obligations. You can request to view, update, or delete your personal data at any time by contacting us.
Your Rights
You have the right to:
- Access your personal data
- Correct any inaccuracies in your data
- Request the deletion of your data
- Opt-out of marketing communications
To exercise these rights, please contact us at support@rkgroupss.com.
Security
We implement industry-standard security measures to protect your data, including encryption during payment processing. However, no method of transmission over the Internet is completely secure, and we cannot guarantee full security of your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
If you have any questions or concerns about this Privacy Policy, please reach out to us at support@rkgroupss.com.